Privacy Policy
At ss77d, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used and stored, and what rights you have as a registered player on our platform.
About This Policy
This Privacy Policy applies to all personal data processed by ss77d in connection with the online casino and sports betting platform accessible at ss77d.net (the "Platform"). It covers data collected through the website, any mobile-optimised interface, customer support channels, and related communications.
ss77d operates under the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. Where applicable, we also observe internationally recognised data protection principles consistent with those set out in the APEC Privacy Framework.
By accessing or using the ss77d Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle your personal data, please do not use the Platform. This Policy is incorporated by reference into our Terms & Conditions and should be read alongside them.
Data We Collect
ss77d collects personal data through several means: directly from you when you register an account or contact support, automatically through your use of the Platform, and in limited cases from third-party sources for verification purposes. The categories of data we collect include:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, government-issued ID number (PhilSys, UMID, passport, driver's license) | Provided by you at registration or KYC |
| Contact Data | Email address, mobile number, residential address (city, province) | Provided by you at registration |
| Financial Data | GCash number, Maya account, bank account details (BPI, BDO, Metrobank), transaction history | Provided by you during cashier transactions |
| Technical Data | IP address, device type, browser type, operating system, session tokens | Collected automatically via the Platform |
| Usage Data | Games played, bet amounts, session duration, pages visited, feature usage | Collected automatically via the Platform |
| Communication Data | Live chat transcripts, support email correspondence, feedback submissions | Provided by you when contacting us |
| Marketing Preferences | Opt-in/opt-out status for promotional emails and SMS | Provided by you in account settings |
We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or health information unless this is strictly required by law (for example, in connection with a responsible gaming self-exclusion referral). We will always seek your explicit consent before collecting sensitive personal data in such circumstances.
How We Use Your Data
ss77d uses your personal data only for specific, documented purposes. We do not use your data for any purpose incompatible with the reason it was originally collected. The primary purposes for which we process your data are as follows:
- Account creation and management: To register your ss77d account, verify your identity, maintain your account profile, and provide you with access to the Platform's features.
- Transaction processing: To process deposits and withdrawal requests via GCash, Maya, BPI, BDO, Metrobank, QR Ph, GrabPay, and 7-Eleven CLiQQ — and to maintain accurate records of all financial transactions associated with your account.
- Regulatory compliance: To meet ss77d's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (RA 9160), and the Data Privacy Act of 2012 — including Know Your Customer (KYC) verification, suspicious transaction monitoring, and reporting to the Anti-Money Laundering Council (AMLC) where required by law.
- Fraud prevention and platform security: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, bonus abuse, and other forms of prohibited conduct described in our Terms & Conditions.
- Responsible gaming: To monitor player behaviour for signs of problem gambling and to apply responsible gaming tools including deposit limits, loss limits, session limits, and self-exclusion where requested or required.
- Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance through live chat and email.
- Platform improvement: To analyse usage patterns, improve game offerings, optimise the user interface, and enhance the overall player experience on ss77d.
- Marketing communications: To send you promotional offers, bonus notifications, and product updates — but only where you have opted in to receive such communications. You may withdraw consent at any time via your account settings.
ss77d does not sell, rent, or otherwise monetise your personal data to third parties for their own commercial purposes. Your data is yours — we are merely custodians of it for the purposes described above.
Legal Bases for Processing
Under the Data Privacy Act of 2012, ss77d relies on the following legal bases when processing your personal data:
- Contractual necessity: Processing is necessary to perform the contract between you and ss77d — specifically, to provide you with access to the Platform, process your transactions, and manage your account.
- Legal obligation: Processing is required to comply with applicable Philippine laws, including PAGCOR licensing requirements, the Anti-Money Laundering Act, and the Data Privacy Act itself.
- Legitimate interests: Processing is necessary for ss77d's legitimate interests — such as fraud prevention, platform security, responsible gaming monitoring, and improving the quality and safety of our services — where those interests are not overridden by your privacy rights.
- Consent: For marketing communications and any collection of sensitive personal data, processing is based on your freely given, specific, informed, and unambiguous consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Cookies & Tracking Technologies
ss77d uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather anonymised analytics data. Cookies are small text files stored on your device when you visit the ss77d website.
The types of cookies we use are:
- Strictly necessary cookies: These are essential to the operation of the Platform. They enable you to log in, navigate between pages, and complete transactions. The Platform cannot function properly without them, and they cannot be disabled.
- Functional cookies: These remember your preferences — such as language settings and display options — to provide a more personalised experience on ss77d.
- Analytics cookies: These collect anonymised data about how players interact with the Platform, including which pages are visited most frequently and how long sessions last. This data helps ss77d improve the Platform for all users.
- Session security cookies: These are used to detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts on the Platform.
You can manage cookie preferences through your browser settings at any time. Please note that disabling non-essential cookies may affect certain features of the Platform. ss77d does not use third-party advertising cookies or behavioural tracking cookies for cross-site ad targeting.
Sharing Your Data
ss77d does not sell or rent your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:
- Payment processors and e-wallet providers: We share financial data with licensed payment service providers — including GCash (Mynt), Maya (Voyager Innovations), and partner banks such as BPI, BDO, and Metrobank — solely to process deposits and withdrawals you have initiated.
- Identity verification providers: We work with accredited KYC and identity verification services to confirm the identity and age of registered players, as required by PAGCOR regulations.
- Game software providers: Third-party game studios and live casino operators supply games on the ss77d Platform. These providers may receive anonymised or pseudonymised session data to operate their games but do not receive identifiable personal data.
- Regulatory and law enforcement authorities: ss77d will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities when legally required to do so — for example, pursuant to a valid court order, subpoena, or regulatory direction.
- Anti-fraud and security networks: We may share limited technical data (such as IP addresses and device fingerprints) with industry fraud prevention networks to protect all players on the Platform.
- Business transfers: In the event of a merger, acquisition, or sale of ss77d's business assets, your personal data may be transferred to a successor entity. We will notify affected users via email or a prominent notice on the Platform before any such transfer takes effect.
All third parties with whom ss77d shares personal data are contractually required to maintain appropriate data security standards and to process your data only for the specific purposes for which it was shared.
Data Retention
ss77d retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
- Account data: Retained for the duration of your active account, and for a minimum of five (5) years after account closure, in accordance with PAGCOR record-keeping requirements and anti-money laundering obligations under RA 9160.
- Transaction records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, as required under Philippine financial regulations.
- Communication records: Support correspondence and chat transcripts are retained for two (2) years from the date of the interaction, unless a longer period is required in connection with an active dispute or investigation.
- Analytics data: Anonymised usage and analytics data may be retained indefinitely as it cannot be used to identify individual players.
- Marketing preference records: Records of your marketing consent or opt-out status are retained for as long as your account is active, and for one (1) year following account closure.
Once the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to technical constraints, the data is isolated and protected from further processing until deletion can be completed.
Data Security
ss77d implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include, but are not limited to:
- Encryption in transit: All data transmitted between your device and the ss77d Platform is encrypted using industry-standard TLS (Transport Layer Security) protocols.
- Encryption at rest: Sensitive personal data — including identity documents and financial account details — is encrypted at rest in our databases using AES-256 or equivalent standards.
- Access controls: Access to personal data is strictly limited to ss77d staff and authorised service providers who require it to perform their specific roles. All access is logged and subject to periodic review.
- Two-factor authentication: ss77d offers and encourages two-factor authentication (2FA) for player accounts to provide an additional layer of protection against unauthorised access.
- Penetration testing and security audits: The Platform undergoes regular independent security assessments to identify and remediate vulnerabilities.
- Incident response: ss77d maintains a documented data breach response procedure. In the event of a personal data breach that poses a risk to affected individuals, we will notify the National Privacy Commission (NPC) and affected users in accordance with the timelines prescribed by the Data Privacy Act and its IRR.
Your Rights Under the Data Privacy Act
As a data subject under Republic Act No. 10173 (the Data Privacy Act of 2012), you have the following rights in relation to your personal data held by ss77d:
- Right to be informed: You have the right to know that your personal data is being collected, the purposes for which it is being used, and your rights as a data subject — all of which are described in this Privacy Policy.
- Right of access: You may request a copy of the personal data ss77d holds about you at any time. We will provide this within a reasonable period, typically within thirty (30) calendar days of a verified request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update most account details directly through your ss77d account profile.
- Right to erasure ("right to be forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you have withdrawn consent and there is no overriding legal ground for continued processing. Note that this right is subject to our legal retention obligations under PAGCOR regulations and the Anti-Money Laundering Act.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though we may continue processing if we can demonstrate compelling legitimate grounds that override your interests.
- Right to data portability: You may request a copy of personal data you have provided to ss77d in a commonly used, machine-readable format, where technically feasible.
- Right to lodge a complaint: If you believe ss77d has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
To exercise any of these rights, contact ss77d's Data Protection Officer by email at [email protected] or via the 24/7 live chat in your account dashboard. We will verify your identity before processing any data subject request to prevent unauthorised access to your information.
Children & Minors
The ss77d Platform is strictly intended for persons aged 21 years and above, consistent with the minimum age for casino-style gambling in the Philippines under PAGCOR regulations. ss77d does not knowingly collect personal data from individuals under the age of 21.
During registration, all applicants are required to declare their date of birth and provide valid government-issued identification confirming they are at least 21 years old. Where ss77d has reasonable grounds to suspect that a registered player is under the age of 21, the account will be immediately suspended pending age verification and any winnings accrued will be void.
If you are a parent or guardian and you believe that a person under the age of 21 has registered an account on ss77d using false information, please contact us immediately at [email protected]. We will investigate and, if confirmed, permanently close the account and delete all associated personal data, subject to any mandatory retention obligations under Philippine law.
Cross-Border Data Transfers
ss77d primarily stores and processes personal data within the Philippines. In certain limited circumstances — such as when using internationally hosted game software providers or cloud infrastructure services — personal data may be transferred to servers located outside the Philippines.
Where such transfers occur, ss77d takes steps to ensure that your personal data receives an equivalent level of protection to that afforded under Philippine law. These steps include:
- Entering into data processing agreements with all international service providers that incorporate data protection obligations consistent with the Data Privacy Act of 2012;
- Transferring data only to jurisdictions or organisations that have been assessed as providing adequate data protection standards;
- Applying encryption and access controls to personal data during any cross-border transfer.
You may request information about the specific safeguards in place for any particular cross-border transfer by contacting our Data Protection Officer at [email protected].
Changes to This Privacy Policy
ss77d reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or the features available on the Platform. The date of the most recent revision is displayed at the top of this page.
Where a change is material — meaning it meaningfully affects how we collect, use, or share your personal data — we will provide at least fourteen (14) days' advance notice by posting a prominent notice on the Platform and, where possible, sending a notification to your registered email address.
For minor or administrative changes (such as typographical corrections or clarifications that do not affect the substance of any provision), changes will take effect immediately upon posting. Your continued use of the ss77d Platform following the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.
Contact & Data Protection Officer
ss77d has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to your personal data or this Privacy Policy, you may contact the DPO through the following channels:
- Email: [email protected] — please include "Privacy Request" in the subject line for faster routing.
- Live Chat: Available 24/7 directly from your ss77d account dashboard.
ss77d aims to acknowledge all privacy-related requests within five (5) business days and to provide a substantive response within thirty (30) calendar days of receipt of a verified request. Where a request is complex or involves a large volume of data, we will inform you of any extension to this timeframe.
If you are dissatisfied with our response to a privacy concern and wish to escalate the matter, you have the right to contact the National Privacy Commission (NPC) of the Philippines through their official government channels.
Your Data, Your Rights
How ss77d Protects Your Privacy
A plain-language overview of the key protections ss77d puts in place to keep your personal data safe and your rights intact.
All data transmitted between your device and ss77d is protected with TLS encryption. Sensitive data stored in our systems is encrypted at rest using AES-256 — the same standard used by major financial institutions worldwide.
Under the Data Privacy Act of 2012, you have the right to access, correct, delete, and port your personal data. ss77d makes it straightforward to exercise these rights — simply contact our Data Protection Officer at any time.
ss77d's data practices are designed to comply with both PAGCOR licensing requirements and the National Privacy Commission's guidelines — so you can trust that your information is handled to the standard Philippine regulations demand.
ss77d does not sell, rent, or commercially trade your personal data to third parties. Data sharing is strictly limited to the payment processors, verification providers, and regulatory bodies that are essential to running a safe, legal platform.
Promotional emails and SMS notifications from ss77d are fully opt-in. You can withdraw marketing consent at any time from your account settings — and doing so will never affect your access to the Platform or your account balance.
In the unlikely event of a personal data breach that poses a risk to you, ss77d is committed to notifying both the National Privacy Commission and affected players within the timeframes set out in the Data Privacy Act — with no delays and no cover-ups.
Play Safely on ss77d
Ready to Play on a Platform You Can Trust?
Now that you know exactly how ss77d handles your data, join Filipino players from Manila to Davao on a PAGCOR-regulated casino platform with instant GCash and Maya deposits — and a genuine commitment to your privacy.